Take a look at our most common FAQs below!
Where can I buy Slendier products?
Our products are available in the health aisle at Woolworths and the main pasta aisle at Coles in Australia.
You can purchase Slendier products directly on our website.
Is the product suitable for particular dietary requirements?
Slendier Konjac and Bean Pastas are gluten free and endorsed by Coeliac Australia and Coeliac UK. They’re also great for diabetics, weight loss, and for those who just generally want to live a healthier everyday life. Slendier products are dairy free and suitable for vegetarians and vegans. All of our products are subjected to regular laboratory testing.
Do you wholesale?
For wholesale enquiries please contact us via our contact form here.
What is your shipping policy?
Once your online order is placed, we’ll deliver straight to your door within our standard delivery time of 3-10 working days. We deliver products Australia-wide using Australia Post and other contracted agents. There may be an additional shipping fee for addresses outside the contractor’s service areas.
Are your products Kosher certified?
The products in our Konjac Range are all Kosher certified under SKS Supervision.
How long does the product last for?
We recommend eating Slendier products when they are freshly cooked for optimum taste and enjoyment.
Once opened, our products can be kept for 1-3 days if properly sealed and refrigerated. Our bean pasta can be stored in a container in the pantry for two years if uncooked.
We don’t recommend freezing the Konjac Range because konjac flour has a high water content. This means that while Slendier products do freeze easily, they tend to go mushy when thawing.
Where is Slendier made?
We primarily source and produce our noodle and pasta products in China due to its ideal climate for konjac growth. China is the world’s leading konjac producer.
Our pasta sauces are made in Italy.
We have taken extraordinary measures to ensure that our products are grown and manufactured to the highest standards. Whenever possible, we conduct regular in-person visits to our fields and production plants to ensure world-class standards of hygiene, manufacturing, and processing. We also regularly conduct “e-inspections” of our offshore facilities.
We guarantee that all our processing and manufacturing adhere to the highest food safety standards.
What is your returns policy?
We accept returns for faulty Slendier goods returned in original packaging and condition within 14 days of purchase (excluding postage & handling).
We do not accept returns for change of mind. This only applies to products purchased through the Slendier website. View our full terms & conditions and shipping and refunds policies.
Why do my Konjac Noodles have brown spots on them?
These brown spots are natural parts of the Konjac bark. They are completely safe to consume and do not change the taste or texture of the noodle.
How many calories do the Konjac Noodles have per serve?
The Slendier Konjac Range contains 11 calories per serve. The recommended serving size is 125g (drained product) and our konjac product contains two servings per pack.
How many calories do the bean pasta have per serve?
Slendier’s Bean Pasta products contain less than 100 calories per 100g (cooked weight). The recommended serving size is 50g (uncooked) and all our bean pasta products contain four servings per pack.
How many calories do the pasta sauces have per serve?
Our pasta sauces all contain approximately 60 calories (or 240 kilojoules) per 100g serve.
The recommended serving size is 85g and all our bean pasta products contain four servings per pack.